When you use our App, we may collect the following Google user data:
We collect this data only with your explicit consent, which you may revoke at any time.
We use your Google user data to provide you with personalized content and features within the App. For example, we may use your Google profile picture to personalize your App experience, and your email to send you updates on your favorite trips. You can opt-out from email anytime.
We store your Google user data on secure servers that are located in the United States. We take reasonable measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
We do not sell or rent your Google user data to any third parties. However, we may share your data with trusted third-party service providers who help us provide the App and its features to you. These service providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
We may also share your data if required by law or to protect our legal rights or the rights of others.
You have the right to access, correct, or delete your Google user data at any time. You may also withdraw your consent to the collection and use of your data by uninstalling the App. If you have any questions or concerns about our use of your data, please contact us at firstname.lastname@example.org.
Travelandz, S.L., with CIF B72747447, domiciled in Madrid, calle Bailen 41, 2D, 28004, a company of Spanish nationality and domiciled in Spain, is responsible for the processing of data and information of a personal nature that it collects from its Users, with its representative being María José Jordá.
To contact the person responsible for the processing, as well as to exercise your rights in relation to the protection of the data you provide us with, you can contact the following e-mail address: email@example.com.
To be responsible for the processing means that it is the legal entity that, alone or with other persons, determines the purposes and means of the processing.
The contact details of the Data Protection Officer are those mentioned in the previous paragraph, being the person in charge.
The website is owned by Intelligent Networks, and is made available, (1) on the one hand, to individual entrepreneurs (self-employed) or entrepreneurs using a commercial enterprise, whether public or private (hereinafter referred to as "Expert Users in gastronomy and culture" or "Hosts") who wish to offer, by uploading gastronomic experiences to the Platform, (hereinafter referred to as "the Gastronomic and Cultural Experience Offer(s)") to third parties who access the aforementioned Platform, and (2) on the other hand, the website is also made available to such third parties (hereinafter also referred to as "Users interested in the Gastronomic and Cultural Experience Offer(s)") so that they may contract directly with any of the Expert Users for the experiences offered by them. To do this, Expert Users must register on the Travelandz Platform providing the requested information or through a support agent of the Intelligent Networks team. Once registered they will be able to upload to the Platform one or more Gastronomic Experience/s and/or Cultural Offer/s (from now on the "Gastronomic Expert Offer/s"). Users interested in the Gastronomic and Cultural Offer/s may register voluntarily or do so by contracting one or more of the Offers of a Gastronomic and Cultural Expert. The responsibility for the correct provision of the services offered and compliance with the obligations assumed in the Offer uploaded to the Platform will be exclusively that of the Gastronomic and Cultural Expert who undertakes to keep the Users who contracted the Gastronomic and Cultural Offer(s) unharmed, without any of the Users being able to claim Travelandz for any discrepancies in the same. Travelandz will collaborate in the possibility of an amicable solution between the referred Users, without committing itself to achieve an amicable solution. The present General Conditions of Use of the web contain the general conditions of contracting, which govern the relationship of Travelandz with (i) the Expert Gastronomic and Cultural Users and (ii) with the Users interested in the Gastronomic Offer who contract the same, and have the aim of regulating the rights and obligations of each of the referred Users. The defined Expert Gastronomic Users, the Users interested in the Gastronomical Offer and in general any natural or legal person who uses the website or the Platform of Travelandz even if they do not contract any experience or register as a Gastronomical Expert, are attributed the condition of user of the website and when accessing, navigating and using our website without a contract and/or making an offer, and/or making a reservation, they will be jointly defined as the "Users"); that by accessing the Platform you agree to have read, understood and accepted the terms and conditions shown in this section of the website and that you are bound by these Conditions and our Data Protection Policy (see the following section), so if you do not agree with all the Conditions and the Data Protection Policy, you should not use this website.
We also use your information to generate aggregate data that does not identify you. For example, to generate statistics about our users, the number of impressions or clicks on a particular experience offering, or the demographic distribution of visitors.
Travelandz, S.L.'s legitimacy for the treatment of your personal data is based on the following reasons:
6.1. Means of protecting your personal data
We are committed to ensuring that your personal information is protected and is not misused. We use appropriate technical and organizational measures to protect your personal information and privacy and we review these measures periodically. We protect your personal information through the use of a combination of physical, computer, and logical security controls, including access controls that restrict and manage how your personal information and personal data are processed, administered, and managed. We also ensure that our employees are appropriately trained to protect your personal information. Our procedures indicate that we may require proof of identity before sharing your personal information with you. In accordance with our guarantee of security and confidentiality, we are particularly interested in providing you with the highest level of security and in protecting the confidentiality of the personal information you provide to us, and therefore, business transactions are conducted in a secure server environment under the SSL (Secure Socket Layer) protocol. If you ever have trouble accessing any part of our website, it may be due to your browser model or version or your browser settings. If you need us to help you find the solution or if you have any questions about how our shopping system works, please call us at +34 914676680. The Internet is a means of communication and also a new medium that allows commercial transactions to be carried out over the network. The security of data on the network must be guaranteed, especially in e-commerce transactions, which must be allowed: i) authentication, which guarantees the legal or natural person with whom we communicate, ii) integrity, i.e. that the content of the communication between the two parties cannot be modified, and iii) confidentiality, which consists of the guarantee that no unauthorised person can know the content of the communication. Travelandz undertakes to comply with its obligation of secrecy with respect to the personal data of Users and with its duty to protect them, and will adopt the necessary technical and organisational measures to guarantee the security of personal data and to avoid their alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether these are the result of human action or the physical or natural environment.
6.2. Time during which we will store your personal data.
We only store your personal information to the extent that we need it to be able to use it in accordance with the purpose for which it was collected, and in accordance with the legal basis for processing it in accordance with applicable law. We will retain your personal information as long as a contractual and/or business relationship exists with you, or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data. In these cases, we will keep the information duly blocked, without giving it any use, while it is necessary for the exercise or defense of claims or may derive some kind of legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary. Under no circumstances will your data be kept for more than 10 years from the end of the contractual relationship, a period of conservation required by Law 10/2010 of 28 April on the prevention of money laundering and the financing of terrorism.
6.3. As data controllers, we undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You may exercise the following rights at any time:
Due to the nature of our services and the purpose of the collection and processing of your personal data by us, the right to portability does not apply.
To exercise these rights, please send an email to: firstname.lastname@example.org or a letter to Intelligent Networks S.L., Bailen 41, Madrid, 28004, clearly stating (i) your identity, indicating at least your full name and the email address you used when you purchased or registered with Intelligent Networks, and (ii) the right or rights you are exercising.
You can also go to the Spanish Data Protection Agency (www.agpd.es) to request the protection of your rights, if you consider it appropriate.
The exercise of these rights is free of charge, unless manifestly unfounded or excessive requests are made, in which case the person concerned may be required to bear the costs of processing them.
These are some of the precautions and recommendations that we advise our users:
The data are obtained from the interested party. In case they are obtained in the future by means of a legitimate transfer or from publicly accessible sources, the source of the personal data and the category of personal data concerned shall be provided, with an indication of those that are specially protected, - ideology, religion, trade union membership, health, sexual, etc. This information shall be provided by e-mail.
Intelligent Networks may at any time modify these general conditions, as well as the general contracting conditions, and/or the particular conditions included, without prior notice, by including such modifications in this section of the website. Therefore, the User must read this Legal Notice carefully each time he or she intends to use the website, since the website and its conditions of use contained in this Legal Notice, as indicated, may be modified. The modifications introduced will only be applicable to the Users with respect to the orders made from the moment of their inclusion in the website. Some services of the website accessible to Users may be subject to particular conditions which, depending on the case, replace, complete and/or modify this Legal Notice, although for their application they must be communicated to and accepted by the User before the corresponding service is provided.
We inform you that you have the following rights
For some of these cases we have enabled tools for registered users, or will be enabled in the future. In case you do not have the possibility or availability to do so using these tools, you must write to us attaching a copy of your ID card or document that identifies you, to the address Calle Bailen 41, 2D, 28004 Madrid or to the email email@example.com
If you consider that there is a problem with the way we are handling your data you have the right to file a complaint with our Data Protection Officer or with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.